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support@hivetechs.ioInstallation Guide
Step-by-step instructions for installing the Hive IDE and completing the setup wizard.
Installation Guide📦 Update Guide
Keep your Hive IDE and integrated tools current with automatic updates and the AI CLI Management panel.
Update GuideFrequently Asked Questions
I see deprecation warnings during installation. Is this normal?
Yes, these warnings are completely normal and don't affect functionality. They come from database build dependencies and cannot be eliminated.
Where do I find my license key?
Your license key is included in your Paddle purchase receipt email. Look for a long string starting with "HIVE-".
Which IDEs are supported?
The Hive IDE integrates 8 AI tools and exposes a built‑in MCP server; external IDEs that support MCP (VS Code, Cursor, Claude Dev, etc.) can connect to the Memory Service if needed.
How do I update to the latest version?
The IDE checks for updates automatically. For AI tools, use the AI CLI Management panel to update individual tools.
See our update guide for troubleshooting and advanced options.
My tools didn’t update. What should I do?
Open the IDE → AI CLI Management panel → click Update on the tool card. Ensure your network allows package registries.
How often should I update the Hive IDE?
Check weekly for new AI models and features. Update immediately for security releases. Your data is always preserved during updates.
Can I use the Hive IDE on multiple devices?
Yes, your license allows installation on multiple devices that you own. Each device will need to be configured with your license key.